Frequently Asked Questions
When can I move in?
Once you have a signed lease. If you'd like to meet and speak to the manager before renting a unit please come between the hours of 9:00 AM - 5:30 PM Monday - Saturday.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 7-day written notice before you move out. Your rent price is prorated the month when you sign the lease, you are not given prorated rent the last month when you move out.
What type of documentation do I need to provide in order to rent a unit or parking spot?
We require a valid government-issued photo ID (example: driver’s license, state ID, or passport) for all storage lockers.
How do I make a payment?
You can pay in person or money order, make a payment online through our website, or set up automatic bill pay and never have to worry about remembering to make a payment.
What forms of payment do you accept?
Money order, VISA, MasterCard, and Discover.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
How do I know how much storage space I will need?
Check out our What Fits page to visualize your items in a specific size unit. Or call our manager, we're happy to talk you through your storage needs.
Are there any items that I am NOT able to store?
Liquids, explosives, firearms, ammunition, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me in?
Our facility is open Monday through Saturday 7:30 AM – 6:30 PM. As long as your account is in good standing, you may enter.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.